Quality Manager

Tasks:

• Technical support of our international distributors (Bike, Wintersports and MX divisions)

• Managing warranty claims from our international distributors in the Bike, Wintersports and MX divisions

• The creation and support of technical marketing documentation.

• Presentation of technical trainings for our international distributors

• Spare parts logistics and control for the Bike, Wintersports and MX divisions

• Work with our B2B and SAP system for quality management

• Communication and coordination of problem solving in cooperation with our suppliers, based on market information regarding technical problems

• Production supervision (Bike, Wintersports und MX divisions) at the production locations

• Creation of manuals and technical documentation

• Mounting of prototypes and test bikes of the bike division

• Support and participation at bike events as service man e.g. product launches

We expect:

• Several years of experience and technical knowledge in the bike industry/bike shop

• Willingness to travel

• Good negotiating skills

• Strong communication / interaction skills

• Reasonable knowledge of MS Office and if possible SAP

• An excellent level of English.

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